If you CAN log in, proceed to the next step.If you don't get an error, but it takes a very long time to log in and/or times out, please skip to Email Troubleshooting - Mailbox Size.If you still get an authentication error, this is most likely a server issue.If you CAN'T log in, please try to reset your password.
#Local email server for testing mac full#
Log into webmail with your full email address and email password.: Please replace with your own domain name.Webmail is hosted on the server itself, and so bypasses your network and your local email client. The best way to test server problems is to try to use your webmail.This is a practical, step-by-step approach to troubleshooting email problems. Email Troubleshooting - Duplicate Emails.
If you have multiple copies of the same email, start here: How can I create an SPF record for my domain?ĭuplicate emails, or old emails downloading again.Email Troubleshooting - Spam From My Address.See this article for a detailed diagnosis: If you suspect that spam is being sent from your email address, you may need to add an SPF record to your DNS zone file. I'm getting bouncebacks or complaints that I'm sending spam. A Disk Quota Exceeded error is a definite indication of a mailbox size problem. If your inbox loads very slowly, or it is extremely slow to send and receive, start here. Check the third-party hosting section if you don't host your email with (mt) Media Temple. If you are missing one or more email messages, or you never received an email you were expecting, start here. If you do have a forwarder set up, make sure it also keeps a copy in the original account. mail service is enabled.Īlso, check to make sure that you don't have a forwarder set up for the account that is sending all your email to a different email address. Make sure that your mail service is enabled. Here's a list of walk-throughs for a variety of email clients:įor a larger and more specific list of errors, please see: Apple Mail and related products (iPhone, iPad) tend to skip this during initial setup. Make sure that Port 25 isn't blocked on your network.Īlso, make sure that you are using authentication in your outgoing email settings. If that doesn't resolve your issue, please see the practical guide to troubleshooting below.
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